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If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. PLEASE ALLOW 2 WEEKS ON PROCESSING RETURNS. If the item is received past the 14 day period, you will be responsible for return shipping costs or a $10 restocking fee.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you receive a refund, the cost of return shipping will be deducted from your refund. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to:ġ626 FREDERICA ROAD, SUITE 103, SAINT SIMONS ISLAND, GA 31522 If the item is no longer available in our store, the item will not be honored for exchange or store credit. Once the returned item is received, a gift certificate will be emailed or mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Items purchased from the KJ CLOTHIER APP CANNOT BE RETURNED TO ANY STORE FRONT LOCATION. To use the gift card in store, please print the gift card and present it at checkout.

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Please email if you are unsure about the refund status of a product.ĪLL store credit will be issued by email on a gift card! The gift card can be used for in store and online purchases with the code sent. If the sale item is damaged when it's received, please notify us upon receiving the item at bralettes, swimsuits, silicone bras, brumates, home goods and sunglasses are non-refundable, as well. THAT INCLUDES COUPON CODES AND DISCOUNTED ITEMS. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

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Unfortunately at this time, we do not offer free return shipping. Please do not send your purchase back to the manufacturer.Īny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 14 days after delivery will be rejected. To complete your return, we require a receipt or proof of purchase as well as the return and exchanges slip included in your package. Some home goods including Brumate, Dock & Bay, Mugs, and Towels.

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Returns are eligible for store credit or exchange and all returns must be unused in the same condition they were received with tags, as long as the item was purchased at FULL PRICE. Any returns sent back with deodorant stains, makeup stains or pet hair or smoke scent will be refused for return. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. (FAILURE TO PUT THE SUITE # ON THE PACKAGE WILL RESULT IN DELAY OR ITEM BEING HELD AT THE SHIPPING FACILITY) We offer the opportunity to return for exchange or store credit upon completion of the above form. Returns may be sent back to 1626 FREDERICA ROAD, SUITE 103 SAINT SIMONS ISLAND, GA 31522 within 14 days of the date the item is received by the customer. IF THE ORDER NUMBER IS NOT INCLUDED ON THE FORM, WE WILL NOT PROCESS THE RETURN. PLEASE FILL OUT THIS FORM FOR RETURNS! IF THIS FORM IS NOT FILLED OUT, WE WILL NOT PROCESS YOUR RETURN. You will receive an email with the status of your order as items are shipped. Please allow 3-5 business days for orders to be fulfilled. Please reach out to if you have any questions regarding shipping and returns. With that in mind, we have set guidelines for returns and exchanges. We strive to offer a smooth experience and the highest level of customer service throughout your entire process of your purchase with KJ Clothier.

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